Hyster Unveils 'Certified Remanufactured Program'

Hyster Co. unveiled a factory-backed certification program for remanufactured Hyster lift trucks at ProMat 2013. Select Hyster dealers will be authorized to offer Hyster Certified Remanufactured lift trucks, which will come with a factory-backed, one-year, 2,000-hour warranty.

“Hyster Certified Remanufactured lift trucks are everything you expect a Hyster lift truck to be — tough, durable and reliable trucks that get the most challenging jobs done,” says Jonathan Dawley, president of Hyster Distribution. “At Hyster, we strive to provide the lowest total cost of ownership, making our certified remanufactured lift truck option a smart choice.”

To qualify as a Certified Remanufactured Hyster lift truck, used trucks must first pass a pre-selection quality checklist to enter the remanufacturing process. Trained technicians are required to perform a 200-point inspection and replace key parts. Other parts will be inspected and replaced as needed. Hyster dealers use genuine Hyster parts for the remanufacturing process, as these parts are designed specifically for Hyster lift trucks and meet stringent standards for performance, fit and durability.

Hyster Donates Reach Truck to Portland Art Museum

NACCO Materials Handling Group Inc. (NMHG), in cooperation with its local dealer, Papé Material Handling Inc. – Portland, has donated one of its Hyster electric reach trucks to the Portland Art Museum. Hyster Co. donated the electric reach truck and Papé Material Handling, Inc. donated the battery and charging unit. The Hyster electric reach truck will be used in the museum’s storage facility to help move and store the valuable works of art displayed at the museum.

“This is a small token of our appreciation that the Portland Art Museum brings to the community of Portland and the people of the Pacific Northwest.” says Jonathan Dawley, president of Hyster Distribution.

“Like our friends and partners at the Hyster Co., we too are members of this community and are happy to give back.” says Shirley Papé. “I am excited to know that it will be Papé products that are helping to share these works of art with members of our community.”

Hyster Ranked No. 1 in Brand Satisfaction

In an independent survey conducted by Peerless Media Research Group, Hyster Co. ranked No. 1 in brand satisfaction. Current customers of leading lift truck brands including Toyota, Crown and Raymond were evaluated.

“It is truly a testament to our associates’ hard work that we received the top-place ranking in brand satisfaction,” says Jonathan Dawley, president of Hyster Distribution. “This award represents not only our commitment to producing durable, long-lasting products, but also to the outstanding dealer base that drives customer satisfaction every day.”

Peerless Media Research Group’s study surveyed individuals in September 2011 who indicated that they were involved in their company’s lift truck purchase process. The sample group was selected from its Logistics Management subscriber base and represented leading lift truck brands including Hyster, Toyota, Crown and Raymond. The results were based on 540 qualified respondents with a margin of error of ± 4.3 percent.

“This is the second No. 1 award that Hyster has received in a four-month span,” Dawley says. “The first resulted from a July Peerless survey in which Hyster lift trucks ranked No. 1 in the U.S. for total cost of ownership. Together, our two No. 1 awards are helping propel Hyster to the forefront of the lift truck industry – showcasing our strength in the aftermarket and parts and service arenas.”